Delivery and returns
Shipping your parcel
Parcels are generally dispatched within 48 hours of receiving your payment.
Allow another 48 hours for postal delivery. That is 4 working days to receive your parcel.
This is an average, as our customers sometimes receive their order the very next day, or else after a week.
We provide you with a link that allows you to track your parcel's progress online.
Delivery is free from €30 of purchases in mainland France.
Returns
At Terre d'Ecologis / La Maison d'Orient the customer is king
You have the right to change your mind, or not to like your item.
No problem, our motto is 100% satisfied customer or your money back